At SocialSpares, we are committed to providing our customers with the highest quality digital marketing services. If you are not entirely satisfied with your purchase, we’re here to help.
1. Refunds 1.1 Eligibility for Refunds: To be eligible for a refund, you must notify us within 14 days of your purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
1.2 Non-Refundable Services: Certain services are non-refundable, including but not limited to:
- Completed digital marketing campaigns (e.g., Facebook Ads, Google Ads)
- Services already in progress
- Custom website designs and graphic design services
1.3 Requesting a Refund: To request a refund, please contact us at socialsparesofficial@gmail.com with your order number and details about the product or service you would like to return. We will respond promptly with instructions on how to proceed.
2. Returns 2.1 Return Process: Once your return request is approved, we will provide you with the return shipping address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
2.2 Inspection and Approval: Upon receiving your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment within a certain amount of days.
3. Exchanges We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at socialsparesofficial@gmail.com.
4. Contact Us If you have any questions on how to return your item to us, contact us at:
SocialSpares Email: socialsparesofficial@gmail.com Phone: +91 8700654462 Address: Delhi – 110052, India